What to expect

DELIVERY

Packaging

Your iron door will be delivered to the driveway of your home, or the location you specified during your order. It will arrive in a steel crate or sturdy wooden crate that has been lined with padding to ensure the protection of your doors. The padding will prevent movement and protect against scratches and blemishes.

You should, however, inspect your doors upon arrival and prior to singing the shipping company's bill. Damage that is caused during shipment needs to be immediately reported, as the shipping company will be held liable. Note any damages to the packaging, as the shipping company cannot stay during the unpacking process.

Appointment

Your iron doors require special unloading – at least 2-4 adults. For this reason, you will be called 1 to 2 days prior to the shipping company bringing them to your home. You will be able to schedule an appointment that is convenient for you.

Unloading

As you can imagine, iron doors are very heavy. The shipping company will only bring them to the end of your driveway. You will need to inspect the packaging prior to moving the door to a secure area prior to installation. You will need 2-4 adults to handle the iron door, due to them being heavy. We recommend that you carry each frame and panel separately from the others to avoid damages. Most often, iron doors will be delivered with lift gates, which will bring the door to ground level.

Inspection

Do not accept the crate from the shipping company until you have checked the product packaging for damages. Notate any damage in detail on the delivery receipt, looking specifically for damage that could have happened due to a freight accident or mishandling of the package. Because the shipping company cannot wait for you to remove the door completely from the packaging, make sure you notate the delivery receipt with any package damage, to ensure the shipping company's liability. Actual doors can be inspected later, once they are removed from the packaging crates and padding.

Storage

If you are not ready to immediately install your doors, store them in a dry place, where they will not be damaged. We recommend a garage, or an area that is out of the way and out of the elements. Leave the doors in the padding material to prevent damage, especially if your home is currently under construction.

INSTALLATION

Find a Contractor

To ensure a beautiful finished product you are satisfied with, we recommend you hire a local contractor that you trust. You can use an internet search or recommendations from friends to find a qualified contractor. Installation, trim work and paint touchups are essential in the finished product, and are easy for contractors who have experience in iron door installation. This will ensure your door operates and appears flawless.

Instructions

Each iron door will be shipped with a set of instructions from the manufacturer and can be found on the product page for that door. An experienced contractor will be able to follow the detailed instructions for installation, so be sure to give him a copy prior to the project beginning.

Finishing

Installation of an iron door by an experienced contractor is very simple. Our pre-hung iron doors are shipped with their frames, which means little labor is required for installation. Once the doors are hung, adjustments, which are detailed in the installation instructions, will allow the doors to swing effortlessly. Once this process is completed, your contractor can focus on the finishing touches – painting, installation of hardware, and trim work.

MAINTENANCE

Overview

Iron door are naturally resistant to the outdoor elements. They require little maintenance, and can withstand exposure to rain, winds, extreme temperatures, and the sun.

Finish

Iron doors ordered from our company will be shipped with a finishing kit, as most door installations will require some paint and trim detailing. Each iron door is unique, but you may want to cover up some of Mother Nature's variations, or the scratches from your contractor's screwdriver.

Rust

We use a multi-step process to ensure that your iron door will not rust during your lifetime. This includes hot galvanizing zinc coating, baked-on black epoxy topcoat, sandblasting, baked-on anticorrosive primer, clear coat, hand-painted antique finish, and a final antique coat, all of which provide the utmost protection for your iron door.

Cleaning

Iron doors rarely require care and maintenance. You can open the hinged glass door an use a glass cleaner to remove smudges, dust, and fingerprints. A non-abrasive cleaner, such as Murphy's Oil Soap, can be used on the metalwork itself.

Loading...
Please wait...